国际商务交际19.01真题及答案 - 图文  下载本文

1361试卷代号∶”“(中期末考试开放本科)2018年秋季学期学央广播电视大开放大学国家Ⅱ ∷f。∵|∷Ⅱ∷ ∷ ∷ | ∷∷∷ i∷∷;|∷ …国际商务交际 试题∵ Ⅱ2019年1月 |Ⅱ∵∶∷ ∷| ∵∷∵ ∷∴ ∷∶ -¨∷.∶.∷¨∷∵ ∷∷¨:项∷∶事注意∷ ∷∷ ∶ ~∶ ∶∷.|△∷ ∷Ⅱ ∶∷ ∷ , ∶∷ ∶ '考得带出考场。监考人收完考卷和答题纸后才可离开考场。定要写在答题纸的指定位工上,写在试卷上的答案无效。三、用蓝、黑圆珠笔或钢笔答题,使用铅笔答题无效。姓名及分校(工作站)名称填写在答题纸的规定将你的学号、一、斌绪束后,把试卷和答题纸荻在桌子上:试卷和答题纸均不栏内丁二、仔细读懂题目的说明,并按题目要求和答题亍例答题。答寒∷o∷∷`Ⅱ`…Part ome ReadiⅡg(20poiⅡts)Today most companies that are active in global markets have ethical codes°f conduct.These codes are pubhc documents and can usually be found on company Web sites。 'Γhey arean accepted part of governance。 fΓhe growing sophistication of these codes results in ethicstraining programs that often include comphcated hypothetical questions∶ Ethics trainorsteach emp1oyees to solve problems by reconciling legal requir。ments, company policies, andconfhcting cu1tural norms。Businesses in other countries are also adopting ethics codes and helping employees liveup to the standards。 'Γhe CEC)of a multinati。nal construction firm has worked v。ry hard t°rid his company of coⅡuptio⒒ The battle against bribery in an industry where corruption isrampant hasn’t been easy。 Yet th。company experienced success after instaⅡing a companylawyer as head of cO【nphance。over three decades ago,the1J。s。 government passed the Foreign Corrupt Practices Actof1977. It prohibits payments to foreign officials for the purpose of obtaining or retainingbusiness。 But the law apphed only to u。s。 companies。 Therefore, they were at a decideddisadvantage when competing against less scrupulous companies from other nations。 U。S。companies compltuned that they lost bnhons。f do11ars in contracts evρry year because theyrefused to bibe their way t°success。Most other industriahzed countries looked the other way when their corporations usedbribes。 1Γhey considered the ‘‘greasing of palms” just a cost of doing business in certaincul∶ures。 1JntⅡ1999German corporations were even aⅡowed to deduct bribes as a businessexpenseˉˉas long as they got receipts∶ An engineering giant was slapped with bⅡhonˉdollarfines in Germany and in the United States for systematicOlly pgying of£foreign officials, Into-al,Ⅱs∞~pt practkes cost the Company$2.6billion for抵es and internal reforms。In the U:D1ited states bribery is a criminal offense,and Amer忆an corporate offic忆lsfound guⅡty are Ⅱned and sent to jaⅡ。 However, American law does perrnit payments thatmay ease the way for routine government actions, such as expediting a visa request.More attention is now being paid to the problem of global corroption。 §global interdependence, corruption is increasingly seen as costl9as`〃`th increasedeⅡ as unethical。 Many(1361号)国际商务交际试题第1页(共4页)of the w°rld’s industrialized countrieo formally agreed in 1999 to a new global treatypromoted by the Organ弦ation for Economic C°operati°n and Development(OECD)。 Thistreaty bans the practice of bribery of foreign g°vernment officials。 Today, bribery is illegalalmost everywhere in the world。M盯k the Followi⒒g statements True or FaIse accordhg to the hFormatic,n provided h the text。1. Vr。st c。mpanies doing business internationally have ethical codes of conduct。2. 'Γhe ethica1 codes of c。nduct are private documents that can be seen only by theemployees of the companies。3. Companies would hire ethics trainers to teach their employees to solve ethicalproblems。4. Fighting against bribery in an in-ustry is not easy where corruption is coⅡ1【nonplace。5. Over thirty years ago, Arnerican government passed a law to prohibit bribery offoreign officials。6. Equipped Ⅵ汀th the Foreign Corrupt Practices Act, u。 s。 companies were at anadvantage when competing against companies from other nations。7. Ⅳ【ost industrialized countries considered the bribes just a cost of doing business incertain cultures。8. UntⅡ1999,German compa血es were aⅡowed to deduct bribes as a business expense,if they got receipts。9. In the United States of America, bribery is a criIne, and Arnerican corporate officialsfound golty of this crime are fine0and sent to jaⅡ。10. In1999, 左ne、v global treaty was agreed among most industrialized count五es thatbans tho practi。。of bribery of foreign government officiaIs。Part Two shorⅡAnswer QuestEtDns(20pdnts)Answer the FoI【c|wing questions based c,n what you have leamed fmm the textbook。Ym shouⅡduse connpIete seⅡtences。11. Describe the compoPents in each stage of the3-×-3writing process。12. Describe the process of communication。13. What are the four stages of teaΠ1construction?14.DescHbe the m苟or由mensions of cuIture。(13s1号)国际商务交际试题第2页(共4页)Part Three WritiⅡg(6o po:nts) .I。 RevEse each of the FoⅡowing sentences accordEng to the rθquire1nent given in the brackets。P1ease write your revEsed version in the Ans巾er sheet∶ (30p0二nts)15. We、v⒒l inspect the bunding plans before construction begins。 (to avoid dangerouswords)16. An Indian accountant was hired by the company。 (to avoid ethnic bias)17. If you had listened to our agent more carefully, you would know that your policydoes not cover aCCidents outside the United states。 (to make it courteous)18. fΓhe pohcy affected aⅡ vendors, supphers, and th°se involved Ⅵhc°nsulting. (to'⒒develop parallelism)19. These brakes stop a car within a short distance。 (to use concrete expressions)20. We can not deliver your order until June5. (to make it positive)21. I heard that you start a new jnembership pohcy,and I have a number of que恣tiohs toask。 (to improve the directness)22. We have shipped your order by UPs, and we are sure it will arrive in ti【ne for thesales promotion January15。 (to change to the‘‘you”attitude)23. It has been determined by the staff that our process of checking verification forCustomers must be simphfied。 (to make it simple and clear)24. Ms。 Thomas tries to read a11(>mail rnessages daily,but responses may not be madeuntil the following day。 (to improve parallelism)Ⅱ。Rev泌e the FoI1ow二ng eˉmai⒒message。And the fomatting of the message is to be scored。(30poi⒒ts)25.To:Jay s。Jacobs,VP Human Resourcessue shnmons and I,along Ⅵ注th other Intercontinental Bank employees,have been eagerto return to college, but we can’t afford the costs of tuition and books。R压any of us were forced to go to work before we could complete our college degrees。 Weknow that the continuing education divisions of some universities provide good courses thatwe could take at night。 sue and I-ˉand、〃e think many other employees as wel⒈-ˉwould like(1361号)国际商务交际试题第3页(共4页)to enro11for these courses。 Wou1d Intercontinenta1be interested in he1ping us with a tuitionˉreimbursement orogram?We’ve heard about other loca1compa血es (Bank of America, First Federal, GE andothers) that offer reimbursement for fees and books when employees complete approvedcourses Ⅵh a C or higher。 sue and I have co11ected information, inc1uding a newspaper`⒒·chpping that we’re enclosing。 surveys shoW that tuitioireirnbursement programs helpimprove employee mora1e and loyalty。 They also resu1t in higher productivity becauseemployees deve1opod improved ski11s。We’d1ike a chance to talk over this worthwhⅡconVen】ence。e employee program With you at your(1361号)国际商务交际试题第4页(共4页)